Privacy, Shipping and Return Policies
Personal identification information
We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Liberty Aviation Museum collects and uses Users personal information for the following purposes:
To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature to send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Liberty Aviation Museum
3515 East State Road, Port Clinton, OH 43452
Liberty Aviation Museum ships via USPS or UPS to addresses within the US and most all countries except restricted shipping countries. We also ship to APO/FPO addresses.
All in-stock items ship within five business days. You will be notified if there are any delays or if items are not in stock.
If for any reason you are not satisfied with a product you purchased you can return it within 30 days of the original purchase date, you must have a valid receipt dated within 30 days or less from the original purchase date.
If you have any questions about our guarantee, please, email us at firstname.lastname@example.org, ask at the Museum Gift Shop, or call us at (419) 732-0234
Returns and Exchanges
Returns and exchanges can be made at the Liberty Aviation Museum Gift Shop or by mail. Please call or email if you wish to return or cancel an order placed online.
Returning by mail
Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Mail returns to:
Liberty Aviation Museum
3515 East State Road
Port Clinton, OH 43452
Credit Card Refunds
All credit card purchases will be refunded back to the original credit card that merchandise was purchased on. In the event there is no receipt showing credit card used or credit card is not available, Liberty Aviation Museum will issue a refund in the form of store credit.
This document was last updated on May 3, 2022